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FAQ

What does AngieShred do with the shredded paper?

We recycle 100% of the shredded paper saving thousands of trees per year. The destroyed documents, in the form of confetti-sized pieces, are transferred to a recycling facility, mixed with other shredded, recycled material, then returned to the marketplace in the form of items such as recycled household paper products.

How do you charge for your services?

You are charged by weight; not time. You pay only for the material that is shredded. You are not charged time charges which could penalize you for slow equipment or workers. All material is weighed prior to the shredding process.

Why is paying by the pound better for us than paying by the minute?

Charging per minute provides great protection for the "per minute" shredding company, but can be very unfriendly to you, the customer.
When considering per minute pricing, there are issues that should make for customer cautions: When charging per minute, the standard is to charge for the time it takes to collect and shred the material. Collection time depends on the quantity, type, and location of the materials and the distance and obstacles (elevators, etc.) between them. None of these have any effect on per pound pricing.
The total time (your cost) depends on the number of people doing the work. Most vendors who charge per minute supply one person per truck, perhaps because supplying two would reduce the total billable time by 25-50%! Vendors who charge per pound have an incentive to put a second person on their trucks to get the job done quickly.
Some materials shred much slower than others. When charging per minute, the "per minute" vendor is insulated from any impact - you, the customer, picks up the tab. Per pound vendors charge by the weight of the materials shredded, whether it takes one hour or five hours.
There is little incentive for "per minute" vendors to upgrade equipment, or find a way to operate more efficiently. If they did it would only mean decreased revenue.

Do you strip shred the material?

Absolutely Not! Strip shredding is a very inefficient method of shredding documents. Material that is strip shredded can easily be reconstructed. Our equipment, with a special system of 42 rotating knives, randomly rips, tears and compacts the documents into very small pieces. This makes it virtually impossible for reconstruction!

Do you provide collection containers?

We provide, free of charge, the size and type of containers that best suit your volume and your needs. locked office-quality consoles free of charge. These consoles are located strategically throughout your office. The material is contained in specially designed bags within these locked, office-quality consoles, and only the designated contact within your organization has a key to access these consoles.

Do we need to sort everything or remove paper clips, fasteners, staples, etc.?

No. You do not need to remove paper clips, rubber bands, staples, binder clips or any other type of fasteners.

Can I watch my materials being destroyed?

Yes. You are welcome to witness the entire process whether we shred at your location or at our facility.

How do you ensure our security?

We go to great lengths to provide the highest level of security in the industry. We conduct a thorough background check and drug screen on all of our personnel. In addition, all personnel are trained in customer satisfaction and confidentiality and wear company uniforms.

Do you issue a certificate of destruction?

Yes. A Certificate of Destruction certifying the date your materials were destroyed along with the amount destroyed is provided with all of our services.

Does AngieShred conduct background checks on its employees?

Yes. All of our employees undergo background checks and are security-screened and insured.

What type of shredding do you do?

Our shredders utilize a cross-cut shredding process, reducing paper to crisscross cut pieces of confetti. These crisscross pieces of paper are cut to approximately 5/8” wide which provides far greater security than conventional strip-cut shredders.

What constitutes confidential information?

All businesses produce sensitive information which would be of interest to any competitor. Some examples of this material include:
   » Customer lists
   » Sales statistics
   » Financial record
   » Payroll records
   » Legal documents
   » Cancelled checks
   » Account records
   » Computer printouts
   » Medical records
   » Advertising misprints
   » Correspondence and memos
   » Tax records
   » Invoices
   » Price lists
   » Inventory lists
   » Outdated business records
   » New product proposals
   » information
   » Credit card receipts
   » Competitive information

How can I be guaranteed that my sensitive documents have been completely destroyed?

At the end of every shred, a Certificate of Destruction is issued to every client assuring them that their materials have been completely destroyed. We also invite you or another representative of your organization to come out to the truck to witness the shredding process, if desired.

How often do you come to shred?

This depends on the individual organization and the amount of sensitive information they produce, and will be determined prior to service by your organization and your AngieShred sales representative. You may require shredding every day, once a week, once a month, or once a year. And if your service needs ever change, your frequency can be modified to meet your requirements.

What happens if our container(s) is full before the regularly scheduled service time?

Just call us and we will come out early. We will reset your schedule from that date of service. Also, if you find that you are filling your consoles before the next service date on a regular basis, we can provide you with additional consoles or an increased service frequency in order to maintain security and simplify your life.

When do I receive my invoice?

The invoice is mailed to you following each shred.

We store our records so why do we need a shredding service?

The period of time that business records are stored should be determined by a retention schedule that takes into consideration the records’ usefulness to the business as well as legal requirements. From a risk management perspective, once this period has passed, the only acceptable way of discarding these records is to destroy them using a method that ensures complete destruction. Oftentimes, documenting the exact date and method used for destruction is not only prudent but a legal requirement.

What size jobs do you accept?

There is no job too big or too small.

What if I only need to use your service one time or for annual clean-ups?

No problem. Whatever your requirements, from daily activity to annual purges, we are happy to meet your needs.




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